.Five9 (FIVN) has been awarded the 2024 Aragon Investigation Technology Honor for AI Call Centers as well as named a Leader in pair of Aragon Study Entire world reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025. The firm was acknowledged as the absolute most calculated seller in the AI Representative Platforms report.At the primary of Five9’s advancement is their eyesight for The brand new CX, where Artificial Intelligence Representatives and also AI-empowered Person Agents collaborate to provide hyper-personalized client adventures. The firm just recently introduced new developments including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use of modern technology in market development and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Analysis Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Agents artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Forerunner in The Aragon Analysis Entire World for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has been named a champion of the 2024 Aragon Analysis Technology Honor for Artificial Intelligence Connect With Centers. Also, Five9 has been called a Leader in 2 Aragon Research study Globe files: AI Broker Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. This recognition from Aragon Investigation highlights Five9’s placement as a leader in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 file positions Five9 as the best
critical merchant rated in
the file, realizing Five9 s important eyesight for AI-driven innovation in CX. At the core of the advancement is Five9’s outlook for The brand new CX where AI Agents and AI-empowered Human Brokers work together to supply hyper-personalized, simple customer expertises. Through enabling services to provide transformative client interactions while lessening prices and also improving effectiveness, Five9 is setting new specifications for AI-powered solutions in the get in touch with facility sector.
AI is foundational for producing extraordinary client adventures, and also our company are actually recognized to be pinpointed through AragonResearch study as cutting-edge for our attempts to thrust the intelligent connect with center ahead, mentioned Jonathan Rosenberg, Principal Technology Officer as well as Chief of Artificial Intelligence, Five9. Our emphasis has been, and are going to remain to be actually, aiding businesses deliver those adventures with user friendly tools and also functionalities. With each new development, our company take an advance for both Five9 as well as for the business as a whole.
The Aragon Research Technology award recognizes providers leveraging ideal use modern technology to certainly not only adapt as markets alter, yet to proactively interrupt as well as educate how their markets will definitely evolve. Five9 was officially shown along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors event.Five9’s commitment to technology, particularly its eyesight for mixturing artificial intelligence Agents and AI-empowered Human Being Professionals, is actually setting a brand-new specification for exactly how businesses can provide hyper-personalized and also seamless client knowledge, mentioned Jim Lundy, Founder, Chief Executive Officer and Lead Expert, Aragon Research Study. This honor and document identity builds on Five9’s dedication to supplying artificial intelligence advancements for CX.
Earlier this year, the firm introduced brand new developments, including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Professionals, that enhance the technique providers move toward CX, driving much better outcomes for both consumers and brokers. Concerning Five9. The Five9 Intelligent CX Platform, powered through Five9 Wizard AI, offers a complete room of remedies to electrical power AI-elevated client expertises that deliver far better company results and Take Joy to CX.
Our unified cloud-native offering permits hyper-personalized client experiences as well as more encouraged employees, creating every customer communication even more hooked up, simple and easy, as well as private. Trusted through 2,500 +consumers and 1,400+ companions worldwide, Five9 brings together the electrical power of artificial intelligence, our platform, and our individuals to steer AI-elevated CX.To find out more, browse through www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Liberties Booked.
The identification of an Aragon Research honor winner is certainly not a recommendation through Aragon Investigation of any kind of provider, product, or company. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FAQ. What primary honors carried out Five9( FIVN) gain in 2024 coming from Aragon Analysis? Five9 gained the 2024 Aragon Investigation Innovation Honor for Artificial Intelligence Connect With Centers and also was called an Innovator in pair of Aragon Analysis Entire world documents: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What brand-new AI products carried out Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to change consumer knowledge management.How carries out Five9’s( FIVN )BRAND NEW CX eyesight effect customer care? Five9’s brand new CX sight integrates AI Brokers with AI-empowered Human Representatives to supply hyper-personalized, easy clientknowledge while reducing prices and enhancing productivity.
What was actually Five9’s( FIVN) key opening in the Aragon Study World 2025 document? Five9was set up as the absolute most critical supplier in the AI Broker Operating Systems in the ICC, 2025 record, recognizing their key sight for AI-driven technology in CX. When carried out Five9( FIVN) receive the AragonResearch Study Development
Award
?
Five9 was formally shown with the award on December 10, 2024, at the Aragon Transform 2024 awards event.